Job: Operations Supervisor (Document Management) – Level 5

Title Operations Supervisor (Document Management) – Level 5
Categories Operations Supervisor (Document Management) – Level 5
Salary Salary Scale: $1,581,948 – $1,898,081 p.a. plus allowances
Start Date 07/02/2018
End Date 16/02/2018
Location Kingston
Job Information
JOB PURPOSE:
  • To support the passport production and delivery process by supervising the receipt of passport application forms and the distribution of finished Passports to Customer Service Points, and maintaining a filing and storage system for used passport applications and other forms and registers used in the passport production process.
KEY OUPUTS:
  • Incoming applications recorded and delivered to Data Entry Unit
  • Passports distributed to customer service points
  • Applications file registry maintained
  • Applications stored
  • Applications retrieved
JOB RESPONSIBILITIES:
  • Monitors receipt of application forms from Customer Service Points and issues to Data Entry Unit
  • Ensures that all passport applications received are submitted within established deadlines and maintains records for monitoring and verification of performance
  • Receives completed passports from Passport Production Unit
  • Assigns passports to Document Clerks for packing and dispatch to Customer Service Points
  • Ensures that all passports received are dispatched within established deadlines and maintains records for monitoring and verification of performance
  • Maintains a filing system for temporary and permanent storage of application forms and subsidiary documents
  • Disposes of application forms and documents that are obsolete based on law, regulations or policies of the Agency
KEY COMPETENCIES: The post holder needs to demonstrate the following competencies:
  • Sound knowledge of records management principles and practices
  • Working knowledge of the Passport and Immigration Laws and Regulations
  • Sound knowledge of relevant computer applications and systems
  • Sound oral and written communication skills
  • Sound interpersonal skills
  • Sound decision-making and problem solving skills
QUALIFICATIONS – Education and Experience
  • Diploma in Records Management or equivalent qualifications
  • Five (5) years related experience

………………………………………………….
Toni Spencer (Mrs.)
Director, Human Resources
If you believe you possess the above qualities and a strong desire to help the Agency fulfill its mandate, you are invited to visit our website http://picajobs.picaserv.com for details. Submission of applications accompanied by detailed resume including the names of two (2) references should be submitted via the web to:
Director, Human Resources
Passport Immigration & Citizenship Agency
8 Waterloo Road, Kingston 10

NO LATER THAN
February 16, 2018 @ 4.00pm
No hand delivered application will be accepted
We appreciate your interest in these positions; however only shortlisted applicants will be contacted.

 

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