Job: Deputy Director, Immigration – Western Operations (Level 7)

Title Deputy Director, Immigration – Western Operations (Level 7)
Categories Deputy Director Immigration – Western Operations (Level 7)
Salary Salary Scale: $2,653,991 – $3,184,790 p.a. plus allowances
Start Date 09/04/2018
End Date 20/04/2018
Location Western Operations
Job Information
  • To protect border security by directing and monitoring the Immigration services in the Western Region.
  • Qualified personnel in place
  • Arriving and departing passengers and crew processed
  • Requests for extension of stay processed
  • Reports prepared
  • Technical advice given
  • Satisfied customers
  • Assist in preparation of the Immigration Services section of the corporate plan and

budget by:

    • Agreeing goals and objectives for the section with the Director, Immigration Services
    • Examining and costing projects or special activities planned for the unit
    • Costing equipment and supplies needed for the section
  • Ensures that systems are maintained to measure performance of the Region with respect to operational and financial targets
  • Assist the Director to review Immigration policies and procedures and recommends revisions as necessary to achieve national security objectivities and meet service delivery standards and adapt to a changing environment
  • Ensures that information on Immigration law, regulations, policies and procedures is disseminated to staff
  • Ensures on-going development of staff through establishment of orientation, training and rotation programmes
  • Ensures all deportees (incoming and outgoing) are processed according to procedures
  • Ensures the relevant officers are provided with Watch List
  • Investigates complaints against Immigration Officers
  • Attends meeting and participates in negotiations on immigration related matters
  • Evaluates job performance for staff
  • Performs other related duties that may be assigned
KEY COMPETENCIES – The post holder needs to demonstrate the following competencies:
  • Expert knowledge of laws and regulations governing Immigration, Citizenship and Passports in Jamaica
  • Working knowledge of relevant computer applications and systems
  • Excellent oral and written communication skills
  • Excellent interpersonal skills, including handling conflicts and providing coaching and counseling
  • Excellent decision-making and problem solving skills
QUALIFICATIONS – Education and Experience:
  • First degree in Public Administration or Management Studies
  • Specialized training in Immigration and Passport Procedures
  • Seven (7) years related experience at the managerial level

Toni Spencer (Mrs.)
Director, Human Resources
If you believe you possess the above qualities and a strong desire to help the Agency fulfill its mandate, you are invited to visit our website for details. Submission of applications accompanied by detailed resume including the names of two (2) references should be submitted via the web to:
Director, Human Resources
Passport Immigration & Citizenship Agency
8 Waterloo Road, Kingston 10

No hand delivered application will be accepted
We appreciate your interest in these positions; however only shortlisted applicants will be contacted.


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